Lisa Cuddy, the address that every narcissist needs

Lisa Cuddy is the dean of Princeton-Plainsboro Hospital and holds a leadership position of great responsibility. She is the first woman to reach this position and she is a character that arouses great admiration and interest in me. One of the defining characteristics of Lisa Cuddy’s leadership is her management of egos. In order to manage the egos of others, he has had to learn to know his own. It provides you with emotional intelligence in the exercise of your managerial role. She has always had authority issues with House, whose anarchy and narcissism makes her constantly break the rules. I admire Dr. Cuddy how she understands her psychological game so as not to get caught, give him enough to allow his talent to flourish and set limits when you deem it necessary.

In our organizations, ego management is possibly one of the exercises that requires the most time and effort. There is an unwritten formula that seems to confirm that the higher we promote in the hierarchy of an organization, the bigger our ego becomes. Having people who, while exercising their function, are capable of managing their egos to give them the relevance to shine and the limits so as not to become perverse should be one of the most required skills in companies’ talent attraction departments. “If you don’t know how to manage your ego, at least you will have a boss who will do it for you.”

conflict of values

Dr. Cuddy’s work involves enormous difficulty as their decisions focus on the discernment between profitability and the Hippocratic Oath. Who pays for the treatment of a girl with a rare disease? How to authorize a therapy outside the protocol that House proposes but that can save lives? Having the ability to make decisions whose consequences have a huge impact, while maintaining your ability to overcome difficulties and admit mistakes brings us closer to authentic leadership.

In companies there are people who have to communicate bad news; telling a doctor with a big ego that he should do more shifts or telling the relatives of a patient that he cannot continue receiving treatment. Much of this news involves an internal conflict of values ​​that Lisa expresses in private. Her doubts make her show a human side that makes her appreciate more, if possible, her ability to communicate from sensitivity, but transmitting the message in an integral way.

How many Lisas would we need at our managerial levels who were capable of communicating with respect and transparency to their teams? We need managers who treat their collaborators or clients as adults. With the ability to take charge of the bad and the good news and knowing that transparent communication is what creates trust.

Leaders in organizations are faced daily with decisions full of ambiguity, either due to the uncertainty of the environment or due to the conflict of values ​​that they entail. Transcendent decisions force us to do an exercise of introspection to ask ourselves relevant questions. Lisa Cuddy represents the real exercise of leadership. Doubt and uncertainty are part of transcendental managerial decisions. No matter how well documented a decision is, it will always have a human component, and it is in this where the managerial essence is demonstrated. If your boss never hesitates to make momentous decisions that impact people, he may be working with a psychopath.

Lissa Cuddy, director

Lisa embodies the difficulties that women have had (and have) to access managerial positions. That need to always be perfect, to play a role of mediation but, at the same time, efficient. Behind the directive we see the person who has tried to be a mother and, after several failed fertility treatments, adopts a girl. Or the woman who is attracted to House and brings him closer to the most human part of her. It is this part of the character that finally takes center stage, allowing us to see a complex but enormously honest human being. We don’t need a perfect Lisa Cuddy, but an upright, professional and imperfect human being of flesh and blood leaders that we admire not because of their remoteness, but because they provide us with confidence.

I would like to have Lisa Cuddy as my boss, because behind a great woman there can be great men.

Carlos Royo is a professor at Esade

The success of ‘House’

Premiered on the Fox network in November 2004, House narrates the daily life of the diagnostic team of the supposed Princeton-Plainsboro University Hospital in New Jersey, led by the doctor whose last name gives the series its name. This fiction revolutionized the television medical drama of that time, both for its way of approaching clinical cases – with investigations and treatments that were not always orthodox – and for the complex personality of its protagonist, Dr. House (Hugh Laurie) – a brilliant doctor with disabilities, opiate addiction and self-destructive tendencies – in contrast to that of his companions, the straight director of the hospital, Lisa Cuddy (Lisa Edelstein), and his faithful friend, Dr. James Wilson (Robert Sean Leonard).

The series, which was acclaimed by critics and audiences since its first season (8 in total, with 177 episodes), became the most watched internationally in 2008, with 81.8 million viewers in 66 countries, and the actor who gave life to its protagonist, Hugh Laurie, was the highest paid on American television in 2011.

Lisa Cuddy, the address that every narcissist needs